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Who we are

Welcome to illuminarehealing.com. This website is owned by Ayesha Khurana. For any queries and concerns contact us at illuminarehealing@gmail.com

What personal data we collect and why we collect it

At Illuminare Healing, while ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information,  and other personal information or details to help you with your experience.

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

Personal information shared will be used for keeping track of clients and to facilitate healing sessions and communication between the client and the Reiki practitioner.

The credit card details are required for the payment gateway Stripe for any purchases.

Disclosure of Personal Information

Your personal information is never shared publicly, unless expressly specified.

For payment of services in our website we use Stripe (By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy).

Reiki Classes

  • All Reiki Classes are held virtually via a cloud-based video conferencing service, like Zoom or Google Meet.
  • Study material and handouts provided during and after class are meant for personal use only.
  •  If you cannot make the Reiki class that you sign up for, for any reason, you will not receive a refund. However, you will be allowed to sit in on the next available class.
  • No cancellations are allowed, however you may reschedule your class to the next available date.
  • Should you need to reschedule a class, please contact me as soon as possible, and no later than 24 hours prior to your scheduled class. This gives me time to schedule other clients who may be waiting for an appointment.
  • Any client who fails to show or reschedules an appointment and has not contacted me with at least 24 hours notice will be considered a No Show and no refunds will be made.

Reiki healing sessions & events

  • All Reiki healings are conducted as a distance healing session. By this it is meant that the client and Reiki practitioner will be at separate locations and there will be no physical contact.
  • For the healing sessions, the client will be required to fill out a “Healing Request Form” which will be duly emailed after the booking has been made. No personal information will be shared publicly. At illuminarehealing.com we maintain strict client confidentiality.
  • Reiki healing is a complimentary healing modality, under no circumstance does it replace or substitute a medical or psychological diagnosis and treatment (including physiotherapy).
  • A Reiki practitioner is not a medical professional and is not qualified to prescribe any medications or treatments.
  • At illuminarehealing.com we make no claims to “heal” a mental or physical condition. Reiki is primarily used as a technique of energy balancing for the purpose of pain management, stress reduction and relaxation; and healing, if any, that takes place is due to the medical treatments and stress reduction or relaxation provided by a Reiki session.
  • Should you need to reschedule a healing session, please contact me as soon as possible, and no later than 24 hours prior to your booking. This gives me time to schedule other clients who may be waiting for an appointment.
  • Any client who fails to show or reschedules an appointment and has not contacted me with at least 24 hours notice will be considered a No Show and no refunds will be made.

Disclaimer

I, Ayesha Khurana, am not a medical practitioner nor do I have any medical qualifications. I am not able to, and I will not diagnose, treat, heal, prescribe treatments, or cure any illnesses or other physical or mental health conditions. As I am not a counsellor, I am unable to provide mental health support, advise on relationship issues, or provide emotional support, guidance or treatment. Reiki is used primarily as a technique of energy balancing for the purpose of pain management, stress reduction and relaxation.

Should the client have any health concerns, they should seek help from their GP, doctor, counsellor or other qualified professional (or equivalent in their country). None of the services offered here are a substitute for medical help or professional advice or counselling.

Terms and Conditions

By booking a Reiki healing session or participating in an event, the client agrees to the following Terms & Conditions:

I, the undersigned, understand that the Reiki healing session given involves a natural hands-on method of energy balancing for the purpose of pain management, stress reduction and relaxation. I understand that the Reiki healing services provided are not substitutes for medical or psychological diagnosis and treatment. I understand that Ayesha Khurana does not diagnose conditions nor prescribe or perform medical treatment, prescribe substances, nor interfere with the treatment of licensed medical professionals. I understand that Ayesha Khurana is not a medical doctor, licensed counselor or medical practitioner and has not represented herself in that manner. It is highly recommended that I see a medical professional for any physical or psychological ailments I may have.

Except in the case of gross negligence or malpractice, I or my representative(s) agree to fully release and hold harmless Ayesha Khurana from and against any and all claims or liability of whatsoever kind or nature arising out of or in connection with my session(s).

I certify that I voluntarily elect to receive Reiki healing services. Any application of recommendations and all participation is at my discretion.

I acknowledge that Ayesha Khurana has made no promises to me as to the outcome of a Reiki healing session. I verify that my decision to receive a Reiki healing from Ayesha Khurana is of my own free will.

I understand that there are no refunds for any purchases or services, and that Ayesha Khurana reserves the right to refuse service to anyone.

I have read this release in its entirety and agree to its terms. I understand that by signing this Release I am waiving and releasing considerable future legal rights. I verify that I am 18 years of age or older and mentally competent to enter into this waiver.  I am signing this release freely and voluntarily, under no duress or threat of duress, without inducement, promise, or guarantee being communicated to me. I acknowledge that by selecting “I understand and agree” on this form, I am verifying that I agree with the abovementioned and it is clearly understood by me.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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